Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: April 2026

1. Information We Collect

When you place an order or create an account with Maxx Laboratories, we collect the following categories of information:

We do not store full payment card numbers. All payment processing is handled by PCI-compliant third-party processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking

Our website uses cookies and similar technologies to provide core site functionality, remember your session, and analyze usage patterns. We use functional cookies only — we do not use advertising or cross-site tracking cookies.

You may disable cookies in your browser settings. Disabling certain cookies may affect the functionality of the site, including the ability to sign in or maintain a cart.

4. Third-Party Services

We work with trusted third-party service providers to operate our business, including payment processors, shipping carriers, and email delivery services. These parties receive only the information necessary to perform their functions and are contractually obligated to protect your data.

We may also use analytics services (such as aggregated traffic analysis) to understand how visitors use our site. These services do not receive personally identifiable information in a form that can be linked back to you individually.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Order records are typically retained for a minimum of five years to comply with applicable regulations.

If you wish to request deletion of your account and associated data, please contact us at info@maxxlabs.com. Note that we may be required to retain certain information for legal or compliance purposes even after such a request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using TLS.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights with respect to your personal data, including the right to access, correct, or delete your data, and the right to object to or restrict certain processing activities. To exercise any of these rights, please contact us at info@maxxlabs.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after such changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@maxxlabs.com or through the contact form on our website.